Privacy Policy
Last updated: 16 October 2026
CoachAlliance360 respects your privacy. This page explains how personal information may be handled when you contact us about coach hire, minibus hire, taxi services or airport transfers.
Before publishing this policy, the business owner should add the correct legal business identity and contact details and verify the arrangements described below.
1. Information You May Provide
When you make an enquiry, you may provide:
- Your name and email address.
- Your telephone number, if provided.
- Your pickup and destination locations.
- Your travel date and number of passengers.
- Other journey information you choose to share.
2. How We Use Information
Information you choose to provide may be used to:
- Respond to your transport enquiry.
- Understand your journey requirements.
- Check whether a suitable transport option may be available.
- Communicate with you about your request.
If information needs to be shared with a transport provider to respond to your enquiry, we should explain that sharing to you and handle it under an appropriate lawful basis.
3. WhatsApp Enquiries
Our website enquiry form prepares a message and opens WhatsApp. The form does not itself send the message or store the submitted details in a website database.
You decide whether to send the prepared message. If you do, your information will be processed by WhatsApp and made available to the recipient of your message. WhatsApp's own privacy terms also apply to its service.
4. Information Storage and Retention
We do not currently use the website form to save enquiries to a website database. Messages you send through WhatsApp or email may remain in those services and in our business communications.
Any information retained by the business should be kept only for an appropriate period, with access restricted and suitable security measures in place. The business should establish and follow a documented retention policy.
5. Sharing Information
Personal information should only be shared where necessary and lawful, for example with a suitable transport provider when this is needed to respond to your enquiry. Information should not be sold to third parties.
6. Cookies and Website Analytics
This website currently uses a basic HTML form and does not intentionally install its own analytics or advertising tracking scripts. Hosting services, external images or third-party services may have their own technical processing practices. This statement should be reviewed if additional services are introduced.
7. Your Privacy Rights
Depending on the applicable data protection law and your circumstances, you may have rights to request access to, correction or deletion of personal information, or to object to or restrict certain processing.
You may also have the right to complain to the relevant data protection authority. Requests should be assessed under the law that applies to the business and the information concerned.
8. Security
Appropriate technical and organisational safeguards should be used to protect personal information. No method of transmitting or storing information is completely secure.
9. Contact Us
For privacy questions or requests, contact:
CoachAlliance360
Email:
info@coachalliance360.co.uk
The responsible legal entity and its business address should be added here once confirmed.
10. Policy Updates
This policy may be updated when our business processes or legal obligations change. The latest version should be published on this page.